Welcome to the Communication Hub Help Center

Searching Help is easy! You can search by phrase or a term, and the results provide a list of topics containing the matching term or phrase. The search results show the topic title with the topics listed in ranked order. The results also include an excerpt from the paragraph text from the topic. This helps you decide if the page contains the information you are looking for. When you click a topic to open it, the matching terms are highlighted in the topic. To remove the highlighting, on the topic toolbar, click .

To use Search:

  1. On the top banner of Help, locate the Search box.

    Search

    Enter a phrase or term.

    Quotation marks

    Use quotation marks when you want to find all occurrences of a phrase.

    • For example, user profile returns all occurrences of user profile, user, and profile.
    • To return all occurrences of the phrase, type "user profile" with the quotes.

    Boolean operators

    • AND: Use to narrow the search and retrieve only the topics that contain all of the words it separates. Type AND between two or more terms. This is not case sensitive. Use quotation marks. Example: "employee" and "employment"
    • OR: Use to search for two or more words. This broadens the search results by retrieving topics that contain any of the words it separates. Use quotation marks and type OR between two or more terms. This is not case sensitive. Example: "employee" or "employment"

    Click or press Enter to initiate the search.
  2. To search all Help files, type a phrase or term in the Search field, and press Enter. Use quotation marks for phrases.

Release Notes

View detailed release notes about recent enhancements.

Campaigns

View detailed content about managing Campaigns.

Groups

View detailed content about maintaining Groups.

Recipients

View detailed content about maintaining Recipients.

Templates

View detailed content about managing Templates.

Settings

View detailed content about the Settings screen.

Usage Dashboard

View detailed content about the Usage Dashboard.

FAQs

View detailed content about frequently asked questions.